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All of our support services are based upon our unique combination of:
- Highly experienced support consultants;
- On-Demand access with 30 minute charging; and
- Customer transparency, control, and knowledge transfer.
We report month to month on your campaign’s prosperity, including clicks, impressions, and conversions.
- Our clients’ SAP solution is core to their business, and the support of their SAP system is core to our business, not something we do in-between projects.
Service On Demand: The flexible Solution
- Our consultants, many of which have worked on multiple full life-cycle projects, have consciously chosen SAP Support as their career. They are motivated by delivering high levels of service and thrive on the challenge of working with multiple clients, often in the same day.
- Our commercial model has been designed for an On-Demand service. Even without minimal commitment , our clients can submit all their service requests if needed for 12 months, as well, our support team will deal with them, and they will be charged monthly - purely on a pay per use basis.
- Clients can also send us their issues separately every month. We strictly bill as per approved efforts
- Because they only pay for what they use, our clients get the benefit of a full-time dedicated team covering all of their SAP requirements, for a fraction of the cost
- Since the inception of ENPERSOL, we have continuously enhanced our ticketing system to deliver a highly functional web portal for our customers and consultants alike. It is a searchable repository of knowledge that helps us deliver on our promise that a customer only pays once.
- It provides transparency and control over how our resources are deployed on our customers' behalf, and it integrates our time and billing with our knowledge capture and documentation.
SAP FIORI FACTORY:
Are you struggling to have an analytical view of your business such as sales, revenue, expenses? are you not confident to make decisions based on such understandings?
Are you always on the move, and hence all SAP approval workflows get held up?
Well, we can give you an idea of how to leverage SAP UI5 .
How we deliver:
We offer 2 delivery models :
1. Factory model : Send us your Technical Specification and we will build your SAP Fiori application according to your design and specification.
2. Consulting model : Our functional and technical consultants will assist you in designing the Functional and Technical specification from blue print stage to finalized development.